Services > Technical writing

To meet the needs of users and reduce service call volume, all organizations must produce clear, uniform and well-structured documentation. This is why you need a professional team who can quickly shape your ideas and adapt them to your target audience. Permutation will take a critical look at your documentation, products or software and give you constructive feedback. Our recommendations will make the difference between a confused end-user and one who is immediately comfortable with your product.

Why hire an external team to write your manuals?

Because your staff are most productive when assigned to the job they’ve been trained to do. Instead of spending hours writing manuals, they can instead share their knowledge with us. We can apply our expertise to your writing project and thus spare your employees essential time. Your team members can then devote themselves to the tasks that add the most value to your company.

Project examples:

When we decided to update our user manuals, we went to Permutation because we needed a team that was familiar with our field and who would listen to our needs. Their team works quickly, efficiently and with a high degree of thoroughness. Their writing team also brings added value to our project by looking at our documentation and software with fresh eyes.
Richard Fecteau, Eng., PMP
CEO
SOLABS